Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Garforth | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Garforth is a GPhC registered online pharmacy weight loss clinic serving patients in Garforth and across the UK. We act as the data controller for all personal information collected through our services.

Data We Collect

To provide our pharmacy and weight loss services safely and effectively, we may collect the following information:

• Personal identifiers: Full name, date of birth, gender, and contact details including address, phone number, and email address.
• Health and medical information: Weight, BMI, medical history, current medications, allergies, and consultation responses required to assess suitability for treatment.
• Payment information: Billing details processed securely through our payment provider. We do not store full card details.
• Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our site.

How We Use Your Data

We use your personal and health data to:

• Conduct clinical assessments and verify your suitability for weight loss treatments.
• Dispense and deliver medications safely. Orders are reviewed and approved by our pharmacist before dispatch, with delivery taking approximately 1 working day once approved.
• Maintain accurate patient records as required by GPhC professional standards.
• Communicate with you regarding your order, treatment, or account.
• Comply with legal and regulatory obligations applicable to registered pharmacies.
• Improve our website and services through analysis of anonymised usage data.

Our legal basis for processing health data is Article 9(2)(h) of the UK GDPR, which permits processing for the provision of healthcare and treatment. We also rely on your explicit consent where required.

Cookies

Our website uses cookies to ensure it functions correctly and to improve your experience. These include:

• Essential cookies: Required for the website to operate, including session management and security features.
• Analytics cookies: Used to understand how visitors interact with our site, helping us improve performance. Data collected is anonymised.
• Functional cookies: Remember your preferences to provide a smoother experience on return visits.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain areas of our website.

Sharing Your Data

We do not sell your personal data. We may share your information only in the following circumstances:

• Healthcare providers: Where clinically necessary, relevant health information may be shared with your GP or other treating healthcare professionals.
• Service providers: Trusted third parties who assist in operating our services, such as secure payment processors and delivery partners. These parties are bound by strict data processing agreements.
• Legal obligations: Where we are required to disclose information by law, regulatory bodies including the GPhC, or to protect the safety of patients.

All third parties we work with are required to handle your data securely and in accordance with UK GDPR.

Data Retention

We retain patient records for a minimum of eight years from the date of last contact, in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted using secure encryption protocols.

Your Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask us to delete your data where there is no lawful reason to retain it. You may also object to certain types of processing or request that we restrict how we use your data. To exercise any of these rights, please contact us using the details below and we will respond promptly.

Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to make a data-related request, please contact us:

• Email: info@pharmacyweightloss.co.uk
• Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours.